UW Research

UWFT for the Research Community

This page brings together information and resources to help the UW research community navigate the July 2023 transition to Workday Finance.

Recently updated or released:

Refer to Page Revisions for more details.


Contents


Escalating Problems & Getting Help

Troubleshooting

When you encounter problems with Workday Finance, or other integrated systems, please refer to the following guidance:

  • Report issues using the UW Connect Finance Portal. The problem reports will go to your School/College Shared Environment. 
  • Check with your unit to make sure there are no approvals pending (e.g. for invoices) or corrections needed to Award Setup and Modification Requests. Reminder: Principal Investigators (PIs) are required to approve subrecipient invoices on a bi-monthly basis using Workday.
  • Refer to SAGE Features & Prioritized Issues and GCA Known Issues. The problem you are facing may have a workaround or fix in the works.  

Urgent Requests 

If you experience delays in getting the support you need, or for other pressing matters, refer to central office urgent request processes:

Escalation Process

If your project is at risk of losing funding, collaborators, or vendors, refer to the “How do I escalate an urgent sponsored research problem?” FAQ for a step-by-step escalation process.

Attend Meetings, Office Hours, and Forums

Live events are great opportunities to ask questions and get help from experts.

Expand for a list of live events

Meetings 

Office Hours

Forums

Changes & Resources 

Plan/Propose 

With the transition to Workday Finance, much of the proposal stage has remained the same. One of the biggest changes is that some items you may have previously requested an eGC1 for are now submitted via a SAGE Modification Request. Review when to use an eGC1 vs. MOD

Proposal Budgeting

A SAGE Award Budget is now required on Award Setup Requests. If you used a SAGE Budget for your proposal, you can simply copy and update it for your award; otherwise, you will need to create a SAGE Budget from scratch. While not required, we recommend using SAGE Budget at the time of proposal whenever possible, so that you can copy it for your Award Setup Request.

Existing Proposal Resources

For additional guidance on developing proposals at the UW, refer to the following resources: 

Award Setup

There are new processes in place to set up your awards. Refer to How to Setup an Award at the UW along with the following sections for more information.

Award Setup Requests

After your eGC1 is approved and you receive a Notice of Award (NoA), create an Award Setup Request in SAGE as soon as possible. 

Award Budget

Workday Resources

  • Grant Manager Training

Grant Managers are assigned the Grant Manager security role in Workday. Some PIs who do not have administrative support will also receive the Grant Manager role. Check with your unit administrator if you are a Grant Manager and need access to the following training: 

  • Nanolearning 

Manage

There are new processes in place to manage your awards. 

Managing Awards in Workday

Award Modification Requests

When award changes occur, you may need to submit a SAGE Award Modification Request. Refer to the following resources for more information:

Award Modification Budgets

The budget information needed for your SAGE Modification Request can be shared with OSP and GCA by providing a link to your SAGE Budget snapshot.

Closeout 

Refer to the following award closeout resources and guidance: 

Award Data & Reporting

Refer to the “What tools and resources are available for award data and reporting?” FAQ for a list of resources.

Weekly Volume

Refer to the following pages for information about Award volume:

Page Revisions 

Expand for a detailed list of revisions to this page.

  • 3/6/24: Updated Workload Volumes by GCA Process title to Workflow & Backlog Tracking
  • 3/1/24: Added links to GCA Award Setup FAQs and Understanding Awards in Workday videos
  • 2/20/24: Updated GCA Weekly Volumes to Workload Volumes by GCA Process.
  • 1/26/24: Added SAGE Office Hours schedule through March 2024.
  • 1/25/24: Added section for page revisions. Added escalation process and award data/reporting FAQs. Added note about recently updated resources to the top of the page.